Call Us Today: (855) 855-6292

Aspire Hookah Return Policy

Products may be returned within 30 days if item is unused, unopened and still in box for a full refund minus our shipping cost as shipping costs are non-refundable. If an item is defective it may be returned within 30 days for an exchange or refund (minus our shipping costs) but only if it is in good physical condition and does not show any signs of water damage, scratches or other physical damage or signs of use or wear. The customer must ship the item back to us and pay for any associated shipping costs and if a refund is issued the customer will receive it within 1-2 weeks of us receiving the item. If a replacement is desired and approved it will be sent within 1 business day of receiving the returned item. Please contact the manufacturer at for any further product support if you have used or opened your Aspire product. Please note that for sanitary reasons our return policy does not apply to disposable products or replacement coils. Item must have been purchased directly from our site and you must have a receipt to prove this.

For Your Returns:

Simply contact us via our site with the subject 'return' and one of our professional customer service representatives will gladly assist you.  All products must be received by our returns department within the 30 day period to be eligible for a refund. Processing time is between 1-2 weeks. Please allow this time for your returns to reflect all necessary refunds. 

Corporate Return Address:

Aspire E Store

13136 Saticoy Street, Unit M

North Hollywood, CA 91605

Memory usage: real: 11272192, emalloc: 10718056
Code ProfilerTimeCntEmallocRealMem